Effective Date: 1st August 2025
Kelpie Mowing & Property Maintenance (“we”, “our” or “us”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth).
1. What information we collect
We may collect the following personal information when you use our website or services:
- Name
- Phone number
- Email address
- Address (for service location)
- Any other information you provide in contact or quote forms
We only collect information that is necessary to provide our lawn mowing and garden services or respond to your enquiries.
2. How we use your information
We use your personal information to:
- Contact you about your enquiry or booking
- Provide lawn mowing and related services
- Send invoices or quotes
- Improve our customer service
- Respond to any feedback or complaints
We do not sell or share your personal information with third parties unless required by law or with your consent.
3. How we store your information
We take reasonable steps to ensure your personal information is stored securely, whether electronically or in hard copy. Access is limited to authorised personnel only.
4. Cookies and website analytics
We may use basic cookies or tracking tools like Google Analytics to understand how visitors use our website. These tools may collect non-identifiable data such as your IP address, browser type, and pages visited.
You can disable cookies via your browser settings.
5. Access and correction
You can request access to, or correction of, your personal information by contacting us using the details below. We will respond within a reasonable timeframe.
6. Contact us
If you have any questions about this policy or how your information is handled, please contact us:
Kelpie Mowing & Property Maintenance
Email: kelpiemowing@gmail.com
Phone: 0424 270 612
Website: https://kelpiemowing.com.au